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Troubles connecting different devices with AX5200 WiFi Router (RAX48)
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Troubles connecting different devices with AX5200 WiFi Router (RAX48)
Couple of months ago I purchased the 6-Stream AX5200 (RAX48) router
I didn't have any issues setting up the router and all my devices, but the troubles came after a couple of days.
On my devices (laptop, smart bulb, Google home speaker) the connection got lost and the only way I can make them work again was to reset and connect them like the first time.
I tought it was something with Bitdefender (it came with a trial), then I disabled it but the issue persist.
Is there any setting that I need to change to avoid this?
Thanks
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Re: Troubles connecting different devices with AX5200 WiFi Router (RAX48)
Hello Velo24,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
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