im having this problem now with a cm1000 and a rax 80

[MasterDabwalker]

im having this problem now with a cm1000 and a rax 80 the rax 80 refuses to see the ethernet cord from the modem

[FURRYe38]

What Cat# lan cable are you using between the modem and router?

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.