As it says in the description, my ethernet ports are giving me trouble.
I bought this router back in May and it has worked great until recently. Every morning when I turn on my work computer, connected to ethernet, it will not connect to internet regardless of which port I use. The port illuminates and is white, showing a strong internet signal, but my computet shows network connected, no internet.
The wi-fi network has always workes well and never shows issue. Even when the ethernet is causing problems I still get a strong connection across the wi-fi network. This is not an issue with my work computer, it happens on my personal computer which is also connected to ethernet as well.
If I reboot my router it will allow my ethernet connected devices to connect to the internet, and they will stay connected throughout the day, but I have to do this every single time I power on one of those devices.
I have checked and am using the latest firmware as of 8/8/2024 v1.0.7.86
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What brand and model# are these ethernet connected PCs and devices?
What brand and model# are the ethernet adapters in the PCs?
Ensure any ethernet adapter driver in PCs is updated from it's Mfr.
What CAT# LAN cable are you using between the router and ethernet connected devices? CAT6 is recommended. If your using a high speed ethernet adapter at the PC, 2.5Gb or beyond, then CAT6A STP is recommended.
Has a factory reset and setup from scratch been performed since last FW update?
My ISP modem has been set in bridge mode since purchase and I would not blame the cables either. I can verify that I am getting strong internet from them. My ethernet drivers are up to date.
