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Cannot update firmware on Netgear Orbi BRK753S-100NAS

Netgear Orbi BRK753S-100NAS

Firmware version V3.2.15.25 

Cannot update firmware to  V3.2.16.6

Auto download fails for router (not satellites) with 'update failed' message.

Manual download works, but a manual update also fails.

How am I to update?

Message 1 of 5

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Guru

Re: Cannot update firmware on Netgear Orbi BRK753S-100NAS

Please post about this over in the Orbi AX forum.

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

 

Use a different browser, IE11, Firefox, Edge or Opera. 

Be sure the downloaded .zip file is unpacked. 

 

Good Luck.


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.16.6(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111

View solution in original post

Message 2 of 5

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Guru

Re: Cannot update firmware on Netgear Orbi BRK753S-100NAS

Please post about this over in the Orbi AX forum.

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

 

Use a different browser, IE11, Firefox, Edge or Opera. 

Be sure the downloaded .zip file is unpacked. 

 

Good Luck.


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.16.6(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111

View solution in original post

Message 2 of 5
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Re: Cannot update firmware on Netgear Orbi BRK753S-100NAS

Any progress on this? 


@sd2421 wrote:

Netgear Orbi BRK753S-100NAS

Firmware version V3.2.15.25 

Cannot update firmware to  V3.2.16.6

Auto download fails for router (not satellites) with 'update failed' message.

Manual download works, but a manual update also fails.

How am I to update?


 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.16.6(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 3 of 5
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Re: Cannot update firmware on Netgear Orbi BRK753S-100NAS

Was able to update after unpacking the zip 

I would recommend that the error message be updated to provide this information to make it easier for users to utilize self-help in diagnosing the problem. 

Thanks for your help...

Message 4 of 5
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Re: Cannot update firmware on Netgear Orbi BRK753S-100NAS

Glad you got it working. 
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

 

Enjoy. Smiley Wink


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.16.6(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
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