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Forum Discussion
Device is already registered
Hello last year i buyed a SXR80 and a SXS80 second hand. There is no anser from the support for the last 4 months. What should i do ?
7 Replies
You can use the system with out registering it.
Something the NG support will have to be involved in to make changes there.
What if the old owner has the netgear insight subscription ? Could he not control the network when its still registered to him ?
You would need to factory reset the system and setup from scratch and provide a new admin log in password to avoid that. Which would be first thing to do. This might trigger a new registration process as well, though not sure about that.
Again, something that the forums can't change or effect. Something NG support should be able too though.
In case it wasn't removed from Insight, it's possible the device does re-join the previous owner configuration and Insight conneciton, including the Insight site admin password, ...
Complete different thing than re-registering for warranty - what Netgear does not allow the non-original buyer usually.
I only would like to be sure that the old owner will not be able to mess with my network i dont need the warranty or anything .
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