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Forum Discussion
Poulp0
Jul 08, 2022Aspirant
Netgear Orbi pro SXK80 - internet isn't working for device with wired connection on router
Hi, I would like to share an issue I am currently trying to fix since I bought the orbi SXK80. Currently I am using the firmware v 4.2.0.112 I am trying to understand why when i have a device co...
Poulp0
Jul 08, 2022Aspirant
A big puzzle! đ
- Devices connected to the satellite, both wired and WiFi, can do everything - correct
- Access other devices on the LAN, including devices wired to the router - correct
- Access the internet - yes correct
- Devices connected to the router WiFi can do everything (LAN and internet) - yes
- Devices connected to the router wired ports can access LAN resources, but not the internet - correct
An example:
macbook using default network 192.168.1.0/24 with ethernet on router can:
- access http to my hue bridge (ethernet in router)
- access https to my synology (ethernet in satellite)
- both are on vlan 20
- can ping google or 8.8.8.8
macbook using default network 192.168.1.0/24 with ethernet on router can't:
- surf the web
In the beginning I though the problem was comming from DNS configuration. But whey I move the ethernet cable to the satellite, everything was becoming fully functional. I tried both with auto dns from ISP and Open DNS config in internet and LAN 1 config to be sure everything was ok.
I shared with you both config from Switch config and LAN 1
Are the router VLAN settings "default"? (zero configuration changes): default and custom config, same result ^^
The product description seems to indicate that the SXK80 comes with 5 Years of Insight Premium Subscription: correct, I will see if I can contact someone from netgear in same time.
Thanks again for helping me thinking this, I'm sure as always I forgot or miss something, but this time it looks like internet browsing and other stuff is blocked from router.
CrimpOn
Jul 08, 2022Guru - Experienced User
Way over my head. Page 88 talks about Trunk vs. Access mode and when packets are tagged vs. untagged. Oh, My!
https://www.downloads.netgear.com/files/GDC/SXK80/Orbi_Pro_WiFi_6_UM_EN.pdf
I thought that ISPs required VLAN to be set specifically for IPTV. On my ancient Orbi, defining VLAN means that VLAN packets do not go through the NAT process when directed to devices on VLAN ports. (The old Orbi has no concept of VLAN internally.)
Maybe something Bell Canada could comment on?
- Poulp0Jul 08, 2022AspirantIn my definition:
- Trunks means you let the device tag the packets, if no tag, it goes to selected vlan by default.
- Access, means the orbi will tag the packets for the defined vlan. You can only have one.
But still canât understand what is happening. đ
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