Orbi Pro SRR60/SRS60 EOL and/or Firmware Updates?

[ShawnC]

Is there an annouced date for End of Life for the Orbi Pro SRR60/SRS60? I am particularly interested in how long firmware updates will continue.

Thanks.

[douglas_cheung · Accepted solution]

Hi, 

Please be assured that Orbi Pro, SRR60, SRS60, and the kit version SRK60 will not go EOL any time soon.  These are solid products with solid performance.  With 11ax coming, Orbi Pro (will we call them "Original"?) still has a very attrative price point.  So, we will continue to support Orbi Pro, and when we introduce the next generation Orbi Pro (hint, hint), the software base will cover both and updates will continue to be made for Orbi Pro (Original).  

Thank you for asking the question.  It is important to Orbi Pro users.  So, yes, Thank you.

Doug

Product Manager of Orbi Pro

[douglas_cheung · Accepted solution]

Hi, 

Please be assured that Orbi Pro, SRR60, SRS60, and the kit version SRK60 will not go EOL any time soon.  These are solid products with solid performance.  With 11ax coming, Orbi Pro (will we call them "Original"?) still has a very attrative price point.  So, we will continue to support Orbi Pro, and when we introduce the next generation Orbi Pro (hint, hint), the software base will cover both and updates will continue to be made for Orbi Pro (Original).  

Thank you for asking the question.  It is important to Orbi Pro users.  So, yes, Thank you.

Doug

Product Manager of Orbi Pro

[borav]

Hi Doug

We bought ORBI PRO SR60 in January and there are no firmware-updates, even known issues with the product (following our distributor). 
See also our post on https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/ORBI-AC3000-Satelitte-looses-conne...

Can you do an statement on your previous post "...Please be assured that Orbi Pro, SRR60, SRS60, and the kit version SRK60 will not go EOL any time soon.."
How can Netgear keep us as customers?