Yes but why would that be a problem? Each web request goes through a number of routers at each hop to the destination. When I connect directly to the cable box's wifi, there are no problems. But when I go through the NG router that is wired to the cable box, then hickups appear. What could be clashing between the two?
I wish I had another network to test if the NG will work fine if not connected to the Altice.
Already tried the path through and it did not work. Orbi support are still working on the issue they already asked me to try lots of things with no luck. Case was open with orbi support since September and so far no resolution.
Thank you so much. I got Optimum to enable Bridge mode, the Orbi got a public IP but the issue still persist. I.e. not related to the double NAT-ing but likely a router issue (since it does not happen if I connect to the ISP Box's network/WiFi or I tether through my phone's data).
Meanwhile, the ISP seems to have their own range extender smart wifi solution. I will give that a try and, if it works, will cut my losses with the NetGear and return it to Costco.
Furry is 100% correct. You need to call Netgear support and tell them to fix this. That is the only way this will get resolved is if enough people complain.
The issues are very well documented and my support case has proven it to them, while they were connected to my computer. I could recreate it fairly easily and make it go away by switching to IPv6 but that doesn't help the devices on the network that are IPv4 only.
Please call NG support and make them fix their bad firmware.
100% agree - NG needs to get their act together on this.
On my part - I am retunring my NG, not worth my time and efforts anymore. After wasting several hours on the phone with their support just to upgrade firmware with no benefit, I pulled the plug. I have switched to my ISP's (Optimum) mesh network solution and it works comparably well without the annoyances of NG denying to serve web pages at random.
