Orbi WiFi 7 RBE973
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Help trying to isolate a speed issue

yunnun
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Help trying to isolate a speed issue

Hey all! I'm having some trouble with my Orbi RBR850/RBS850 system, specifically with the speeds on one of the satellites.

The satellite in question is connected to the RBR via ethernet however I am having trouble with the speed seemingly tanking after a while. I've tested the port itself and get the full 880mbps, and when I connect via ethernet into the satellite after it's been rebooted, the speeds are similar.

However, out of nowhere the speeds drop down to 5-20mbps and the only thing that resolves it is a reboot.

There is only one smart home device wired directly into the satellite which is an RF module for RF smart lighting system. There are a number of other smart home devices that are connected over 2.4ghz such as thermostat, blinds, plugs, etc and there is also a Sonos system consisting of an Arc, a Sub and an Amp. Other than that, there isn't anything other than a TV, TV box, and couple of other things regularly connected to 5ghz.

I can't for the life of my figure out what it is that could be causing the problem (my first instinct is the Sonos but I don't recall this being an issue until recently and the Arc and Sub have been in for a good few months).

Any tips on what I can do to try and isolate the issue would be greatly appreciated.

Thanks in advance!

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FURRYe38
Guru

Re: Help trying to isolate a speed issue

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router and RBS. CAT6 is recommended. 

 

How many RBS are deployed? 
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly or wire connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

 

️Have you swapped RBS with each other to see of problem follows the RBS? 

Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.

Does this happen with the RBS turned OFF? 
Does this happen with both wireless and wired devices? 
What channel configurations are currently set on the router?  
Any Wifi Neighbors near by? If so, how many?

 

Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

 

 

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