Orbi WiFi 7 RBE973
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Orbi RBR850 will not connect to Starlink

steveshead
Guide

Orbi RBR850 will not connect to Starlink

I know there are a lot of other posts on this subject, but they all lead to a solution of adding a switch in between the Orbi and Starlink - which did not work for me.

 

Things I've tried:

  1. Putting Starlink in bridge mode and connected Orbi to the Starlink network adapter - didn't work.
  2. Not putting Starlink in bridge mode and connect Orbi to the Starlink network adapter - didn't work
  3. Purchased a GS108T - connected it to Starlink and Orbi to it using Orbi "Internet" port - didn't work
  4. Purchased a GS108T - connected it to Starlink and Orbi to it using Orbi normal port - didn't work
  5. Remove all other connections from Orbi and just connect from Orbi to the Starlink network port - didn't work

The only time I thought I got close was when I moved all network cables from the Orbi to the switch - then connected from a normal port on the Orbi to the switch - it worked for a few minutes then died - Starlink kept going offline.

 

If you have successfully used a switch in between Orbi and Starlink could you take pictures of the ports for both and send them over. I might be connecting it wrong. 

 

I'm not sure what else to try. I am not a defeatist so will continue to ponder this. If anyone has any further thoughts and/or ideas please send them over. Orbi is awefully expensive for it to not work with Starlink.

 

Cheers

 

Steve

 

 

Message 1 of 9
plemans
Guru

Re: Orbi RBR850 will not connect to Starlink

Did you try connecting the orbi to the starlink but put the orbi in access point mode? (have starlink in router mode)

Message 2 of 9
steveshead
Guide

Re: Orbi RBR850 will not connect to Starlink

Good point - I have not - I'll try that this evening. Does it matter which port I use on the Orbi, since one is labelled internet?

Message 3 of 9
steveshead
Guide

Re: Orbi RBR850 will not connect to Starlink

Oh jeez - I just noticed that I have the PPPoE username and password configured for the current ISP ...sigh.  I'm going to reset that to not require a login and see if that allows me to connect in bridge mode, if not perhaps the switch will work this time.

 

Question on the port though. I have two available ports for the external connection:

  • Internet port (2.5Gbps)
  • WAN aggregation (2.5Gbps + 1 Gbps, LACP-IEEE802.3ad)

Does it matter which one I select?

 

Cheers

 

Steve

Message 4 of 9
FURRYe38
Guru

Re: Orbi RBR850 will not connect to Starlink

Use 

  • Internet port (2.5Gbps)
Message 5 of 9
plemans
Guru

Re: Orbi RBR850 will not connect to Starlink

yeah, old settings could cause issues. I might even just try a factory reset and start back from stock in case you changed anything else that causes issues. 

But @FURRYe38 is right, use the 2.5gig internet port for connection

Message 6 of 9
steveshead
Guide

Re: Orbi RBR850 will not connect to Starlink

Thank you! After many tries, I got it working.

 

I reset Orbi to factory - then went through the setup process. The Orbi app kept telling me there was no internet connection so I went back to my Mac and logged in through orbilogin.net with the aim of restoring from backup. The odd thing was the online portal could see the internet, whereas the Orbi app could not. I finished configuring Orbi through the online portal.

 

So current setup is:

 

  • Starlink is NOT in bypass mode
  • Installed GS108T network switch
  • Connected Starlink to the switch
  • Orbi factory reset
  • Connected Orbi to the network switch - success!

If I have issues with double NAT I'll try putting Starlink in bypass mode but, for now, since it's working I'm leaving it alone!

 

Cheers

 

Steve

Message 7 of 9
FURRYe38
Guru

Re: Orbi RBR850 will not connect to Starlink

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡

Message 8 of 9
steveshead
Guide

Re: Orbi RBR850 will not connect to Starlink

Sage advise! Thank you! 🙂

Message 9 of 9
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