Hey there, ISPs quoted download speed is 881 mbps and upload is 497 mbps, and on average I'm getting about 3-6mbps on both wifi and lan. Have reset the modem, still did not fix. A bit lost...
Hey there, ISPs quoted download speed is 881 mbps and upload is 497 mbps, and on average I'm getting about 3-6mbps on both wifi and lan. Have reset the modem, still did not fix. A bit lost...
You may have to add a bit more detail. All we know is that y9u have a problem. You could start by providing the details that this community suggests.
Subject (Include model number and brief summary) Model (Recommended - Helps the community give the best answers) Body (Include additional detail including model version, firmware, OS and environment where relevant.)
They are there for a good reason.
Here are the usual boilerplate questions.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Re: RBK352 less than 10mbps download and upload speed
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Any Wifi Neighbors near by? If so, how many?
How are you speed testing? Wired or wireless? Wired is preferred.
Hey there, ISPs quoted download speed is 881 mbps and upload is 497 mbps, and on average I'm getting about 3-6mbps on both wifi and lan. Have reset the modem, still did not fix. A bit lost...
