XBox 360 + Satellite WiFi = "IP Address Error"

[KrazyKratosUK]

Hi all,

I have the following setup (1 router, 2 satellites and updated to latest firmware):

I have an up-to-date XBox 360. The XBox gets internet connectivity when wired to a satellite, and if I switch the nearest satellite off, has wifi through the router (presumably the router, but could have been the other satellite, although not great signal). However, when I switch the satellite back on, we get an "IP Address Error" (again):

I noticed that it in the Netgear Router admin site it was saying it had an IP address, but on the XBox it was showing the IP address as 169.254.*.*. I then setup a fixed IP for the Mac address (ref: How do I reserve an IP address on my NETGEAR router? | Answer | NETGEAR Support) and manually configured the IP address on the XBox (IP address: 192.168.1.7, subnet: 255.255.255.0, gateway: 192.168.1.1). However, this did not resolve the issue. The Error Status Report is as follows:

There is nothing in the Logs of the firewall since a few hours ago (I'm sure there must be something it can log!).

I do however notice that even though I put the following in the IP address allocation:

I see the following listed in the devices:

NB I have rebooted the router and nearest satellite for 1+ minutes.

I did notice when connecting (just about) to the router (or possibly the other satellite) it did say something about duplicate wi-fi name.

On the XBox I have cleared settings with "Restore to Factory Defaults" and switching off for 1+ minutes. However, I believe the issue is related to the satellite rather than the XBox settings (or at least, a support issue with mesh networks and the XBox 360).

NB In the final location we want the XBox 360 it is not easy to have a wired connection (and the reason we invested in a mesh network).

Any help much appreciated.

Regards,

Ben

[KrazyKratosUK]

Going by the user experience of Netgears router software, I should have assumed that the images wouldn't work here too!!!

[FURRYe38]

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

[KrazyKratosUK]

Ah, of course the "Orbi" forum isn't the right one 😉 Have reposted here (images still don't work): XBox 360 + Satellite WiFi = "IP Address Error" - NETGEAR Communities

[KrazyKratosUK]

Also can't replay to that post for some reason to attach the images (1 by 1 seems only way).

[FURRYe38]

Will see if we can get this post thread moved over for you. 

[FURRYe38]

@KrazyKratosUK 

Any progress on this? 

[KrazyKratosUK]

Unfortunately not no.

[FURRYe38]

So if you turn OFF the RBS and let the xbox connect to the RBR wirelessly, does it do the same thing? 

[KrazyKratosUK]

Yes, I believe it does connect (if it can get signal - which is why I wanted a mesh network).

[FURRYe38]

So if the xbox connects to the RBR here, go in on the RBR and set a IP address reservation on the RBR for the xbox. Then apply the setting and reboot. Turn OFF the xbox. Turn ON the RBS and after it connects, turn ON the xbox and see what happens...

[KrazyKratosUK]

Paid £100 on a device I have only had 3-months in order to open a support ticket with them.
Web based UX is atrocious and missing functionality from the app, app is missing functionality from the web UI, Bitlocker just freezes up iOS devices, unblocking sites doesn't work, enabled access controls for kids (only just released) but now have to reboot router every few days.

[FURRYe38]

@KrazyKratosUK 

So I presume this didn't work? 

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@FURRYe38 wrote:

So if the xbox connects to the RBR here, go in on the RBR and set a IP address reservation on the RBR for the xbox. Then apply the setting and reboot. Turn OFF the xbox. Turn ON the RBS and after it connects, turn ON the xbox and see what happens...

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