Hey everyone, I just got an AC3000 and 2 satellites and I'm having some trouble getting connected. I informed ATT that I was moving from their wireless to the Orbi, and they said they would make changes. They told me to wait an hour and then to reboot. I have done that and the Orbi's still weren't working so I decided to log in to the router and take a look. It didn't seem like they did anything since passthrough was not enabled. I tried going through this thread (https://community.netgear.com/t5/Orbi/Orbi-with-BGW210/m-p/1721982#M55705) to see if there was anything else I needed to do. Are there any additional steps? or are all of them in the link above? Thanks again for any info

What Firmware is currently loaded? Ensure you try one of the options listed since your ISP service HW has built in router:1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

I would factory reset the entire system and setup from scratch one you determin what mode your ISP Modem/router will be working in and mode your RBR will be working in. Be sure your RBSs FW updated as well to same version. These should have been updated first, then the RBR lastly.

Yes, the reason the Orbi is using a 10 IP address string is that detected the ISP modem using the same 192.168.1.1 IP address string which normally Orbi used by default. So to avoid this, Orbi sets a different IP address string. This is ok, however again, your in a double NAT condition. Try one of the options suggested, I believe bridge mode isn't supported on ATT modems do I would start with Option #2...

You can try either one and see. Usually if you reserve an IP address for the Orbi ON the modem, then you would use this reserved IP address in the IP Pass-thru as this would be DHCP Lease I believe. Try the MAC address as the MAC never changes on Orbi. If this doesn't work, then use the IP address reserved for the RBR.

I would review this:https://community.netgear.com/t5/Orbi/IP-Passthrough-Orbi-RBK53-with-ATT-Gateway-Resulted-in-Half-the/m-p/1869428/highlight/true#M83700 chiadisan wrote:Hi,I'll be setting up a friend's Orbi with AT&T gateway tomorrow. I have one also. I've seen so many variants re: setup on this site so, I'll keep this simple.*My setup at home is the att gateway BGW210 with WAP for U-VerseTV (IPTV). Orbi is plugged into gateway, of course, WAP is plugged into the gateway, works fine, never has any issues seen in other threads. orbi was always in Router mode. NO issues, other than TV stutters or freezes sometime, they all do *However, as a test, I did just leave the att gateway as-is and put the orbi into AP mode, all seems fine - though it was fine *before doing this.Just looking a simple setup solution when doing my friend's same setup tomorrow. Am I missing a step re: gateway passthrough, etc?Thanks!

BGW210 ATT Fiber | NETGEAR Communities

19 Replies

FURRYe38
Guru - Experienced User
Feb 06, 2020
What Firmware is currently loaded?

Ensure you try one of the options listed since your ISP service HW has built in router:
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
- contenderv07
  Aspirant
  Feb 06, 2020
  thank you for the response.. I am on the latest firmware version (updated it with support). I have disabled all of the wifi radios on the ATT router. I'm at work but will check it out whne I get home. Thanks for the response!
  - FURRYe38
    Guru - Experienced User
    Feb 06, 2020
    Latest being v2.5.1.8? Just making sure.
chiadisan
Aspirant
Mar 05, 2020
Hi,
I'll be setting up a friend's Orbi with AT&T gateway tomorrow. I have one also. I've seen so many variants re: setup on this site so, I'll keep this simple.
*My setup at home is the att gateway BGW210 with WAP for U-VerseTV (IPTV). Orbi is plugged into gateway, of course, WAP is plugged into the gateway, works fine, never has any issues seen in other threads. orbi was always in Router mode. NO issues, other than TV stutters or freezes sometime, they all do *However, as a test, I did just leave the att gateway as-is and put the orbi into AP mode, all seems fine - though it was fine *before doing this.
Just looking a simple setup solution when doing my friend's same setup tomorrow. Am I missing a step re: gateway passthrough, etc?
Thanks!
- FURRYe38
  Guru - Experienced User
  Mar 05, 2020
  I would review this:
  https://community.netgear.com/t5/Orbi/IP-Passthrough-Orbi-RBK53-with-ATT-Gateway-Resulted-in-Half-the/m-p/1869428/highlight/true#M83700
  
  chiadisan wrote:
  Hi,
  I'll be setting up a friend's Orbi with AT&T gateway tomorrow. I have one also. I've seen so many variants re: setup on this site so, I'll keep this simple.
  *My setup at home is the att gateway BGW210 with WAP for U-VerseTV (IPTV). Orbi is plugged into gateway, of course, WAP is plugged into the gateway, works fine, never has any issues seen in other threads. orbi was always in Router mode. NO issues, other than TV stutters or freezes sometime, they all do *However, as a test, I did just leave the att gateway as-is and put the orbi into AP mode, all seems fine - though it was fine *before doing this.
  Just looking a simple setup solution when doing my friend's same setup tomorrow. Am I missing a step re: gateway passthrough, etc?
  Thanks!
  - chiadisan
    Aspirant
    Mar 05, 2020
    Thanks,
    I have the native Ookla speed test app. My fiber 300 is about 370 up and down (ethernet) and near 200+ on Orbi WiFI.
    Changing the Orbi to AP from Router hasn't afected speed - or anything esle.

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