I can't seem to set the DNS address which will be used by my network. Is a manual DNS address verboten if you're getting your router's IP address via DHCP?

Well (sigh) this appear to be your situation. As I recall, one user was able to turn off Disney Circle, set custom DNS entries, and then turn Circle back on again. (Search the forum posts for DNS)

Worked for me, thanks for the tip. Went to Basic -> Parental ControlsToggled Circle from Enabled to DisabledWent to Advanced -> InternetLeft Internet IP Address set to Get Dynamically from ISPSet DNS Address to Use These DNS Servers and entered my custom serversApply to save the changesWent back to Basic -> Parental ControlsToggled Circle from Disabled to Enabled Now I have custom DNS servers set with Circle parental controls enabled.

ekhalil wrote:Yes, you can select manual DNS regardless if you have static or dynamic IP address. This can be set under >> ADVANCED >> Setup >> Internet Setup Except it won't let me choose "Use These DNS Servers". In fact, the only way I can get it to allow that choice is if I choose "Use Static IP Address".

Yes, you can select manual DNS regardless if you have static or dynamic IP address. This can be set under >> ADVANCED >> Setup >> Internet Setup

This has become a frequent question lately. What we seem to find is that customers who activate Disney Circle or Armor find that they no longer get to define custom DNS servers. Would you by chance have activated either of these?

Can you use manual DNS while getting dynamic IP address from provider?

11 Replies

ekhalil
Master
Sep 08, 2019
Yes, you can select manual DNS regardless if you have static or dynamic IP address.
This can be set under >> ADVANCED >> Setup >> Internet Setup
- VerneArase
  Apprentice
  Sep 09, 2019
  ekhalil wrote:
  Yes, you can select manual DNS regardless if you have static or dynamic IP address.
  This can be set under >> ADVANCED >> Setup >> Internet Setup
  Except it won't let me choose "Use These DNS Servers".
  
  In fact, the only way I can get it to allow that choice is if I choose "Use Static IP Address".
  - CrimpOn
    Guru - Experienced User
    Sep 09, 2019
    This has become a frequent question lately. What we seem to find is that customers who activate Disney Circle or Armor find that they no longer get to define custom DNS servers. Would you by chance have activated either of these?
Mstrbig
Master
Sep 18, 2020
VerneArase wrote:
I can't seem to set the DNS address which will be used by my network.
Is a manual DNS address verboten if you're getting your router's IP address via DHCP?
go to orbilogin.com > Internet
Check "Use These DNS Servers" and choose the DNS servers you prefer.
- VerneArase
  Apprentice
  Sep 18, 2020
  Must've been Disney Circle which was disabling the setting, since I've got Armor on my RBK853 and I can set a DNS address - or maybe things were different on the RBK53 than on the RBK853.
  - FURRYe38
    Guru - Experienced User
    Sep 18, 2020
    When Circle is enabled on the 50 series, this disable the DNS configuration page. :smileywink:

Forum Discussion

Can you use manual DNS while getting dynamic IP address from provider?