How to change the email address for logging in to my Orbi account?

[yoyolen]

My son set up the Orbi routers and account with his email and password. How do I change it to my email and password? Thank you! 

[Blanca_O]

Hi @yoyolen

Welcome to NETGEAR Community!

Please PM me your name and device serial number. 

Regards, 
Blanca 
Community Team

[Charity]

My step son set up my Orbi with his email and password also, o I can’t set up security or parental controls!

[FURRYe38]

Please contact NG support.

@Blanca_O 

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@Charity wrote:
My step son set up my Orbi with his email and password also, o I can’t set up security or parental controls!

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[Blanca_O]

Hi @Charity

Please message me with your name, preferred email address and device serial number. 

Regards, 
Blanca 
Community Team