Images in email web

[Mikeal1st]

Certain images in email and the web sites linked to them don't load, but if I use my cable router they come through fine. This appeared to start happening two weeks ago for some unknown reason.  I also have some devices in the house that are showing an error in the connection to Or I but I'm not sure what they mean.  I have since restarted all networks in my house and reset the Orbi system to factory setting but the problem continues. I have an Orbi RBR 50 with one satellite connected by Ethernet. 

[CrimpOn]

Could you please explain:

• Which firmware release is running on this Orbi?
  (Shown in the upper right part of the Orbi web interface.)
• Is Disney Circle and/or Bitdefender Armor activated on this Orbi?

Thanks

[FURRYe38]

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Built in router here? IF so, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

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@Mikeal1st wrote:

Certain images in email and the web sites linked to them don't load, but if I use my cable router they come through fine. This appeared to start happening two weeks ago for some unknown reason.  I also have some devices in the house that are showing an error in the connection to Or I but I'm not sure what they mean.  I have since restarted all networks in my house and reset the Orbi system to factory setting but the problem continues. I have an Orbi RBR 50 with one satellite connected by Ethernet. 

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