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Invalid Serial Number

CJTaylor
Follower
Follower
‎2019-05-09 12:29 PM
‎2019-05-09 12:29 PM

Invalid Serial Number

Trying to register my brand new Orbi after set up and I get Invalid Serial Number when logging in. If it makes a difference the Orbi was purchased from brick and mortar AT&T store.  

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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FURRYe38
Guru Guru
Guru
‎2019-05-09 12:56 PM
‎2019-05-09 12:56 PM

Re: Invalid Serial Number

@Blanca_O 

@Christian_R 

My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode  | Wifi Router XR500 and RBK863 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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Blanca_O
NETGEAR Moderator
NETGEAR Moderator
‎2019-05-09 02:08 PM
‎2019-05-09 02:08 PM

Re: Invalid Serial Number

Hi @CJTaylor

 

Welcome to NETGEAR Community! 

 

Please PM me your email address and the device serial number. 

 

Regards, 
Blanca 
Community Team
 

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