All my WIFI devices are connecting to the router instead of the closer sattelites after new firmware update.

Modem then Orbi router. I had no issues before the firmware update. When I get home I will manually upgrade the firmware and overwrite it as suggested.

Sorry forgot to mention I am on 2.2.1.210 now. Also realized my SkyBell HD stopped working after update as well.

For what it’s worth I had multiple problems after using the gui to update and currently have no problems after manually downloading the img file and using the gui to manually apply it (using the prompt to overwrite the same level). I followed the manual update with a factory reset too having tried just a factory reset on the gui update and found it didn’t fix anything. Only thing I can see different is my WAN ping has increased from 12 to 15msec (consistent and to the same test server) from the point of upgrade. Speeds are similar but slightly lower than before - within the scope of variability of a new VDSL sync. I have wired devices on the router but none on the satellite and use wireless backhaul with daisychain off. It certainly looks as if my device(s) were left in a bad way by the gui autoupdate.

What happens if you set the Orbi routers wifi power from 100% to say 75 or 50%? I recommend trying BullyTerriers FW update process: https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416 cool2562 wrote: All my WIFI devices are connecting to the router instead of the closer sattelites after new firmware update.

cool2562 wrote: All my WIFI devices are connecting to the router instead of the closer sattelites after new firmware update. Are the Sats even functioning? Blue light, magenta light, no light..??

Issues after upgrading firmware | NETGEAR Communities

14 Replies

cool2562
Star
Oct 05, 2018
Sorry forgot to mention I am on 2.2.1.210 now. Also realized my SkyBell HD stopped working after update as well.
- Bullyterrier
  Star
  Oct 05, 2018
  For what it’s worth I had multiple problems after using the gui to update and currently have no problems after manually downloading the img file and using the gui to manually apply it (using the prompt to overwrite the same level). I followed the manual update with a factory reset too having tried just a factory reset on the gui update and found it didn’t fix anything.
  
  Only thing I can see different is my WAN ping has increased from 12 to 15msec (consistent and to the same test server) from the point of upgrade. Speeds are similar but slightly lower than before - within the scope of variability of a new VDSL sync.
  
  I have wired devices on the router but none on the satellite and use wireless backhaul with daisychain off.
  
  It certainly looks as if my device(s) were left in a bad way by the gui autoupdate.
FURRYe38
Guru - Experienced User
Oct 05, 2018
What happens if you set the Orbi routers wifi power from 100% to say 75 or 50%?

I recommend trying BullyTerriers FW update process:

https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416

cool2562 wrote:

All my WIFI devices are connecting to the router instead of the closer sattelites after new firmware update.
Retired_Member
Oct 05, 2018
cool2562 wrote:

All my WIFI devices are connecting to the router instead of the closer sattelites after new firmware update.

Are the Sats even functioning? Blue light, magenta light, no light..??
- cool2562
  Star
  Oct 05, 2018
  No light but all are accessible via network map and logging into the main router.
  - FURRYe38
    Guru - Experienced User
    Oct 05, 2018
    Let us know if changing the power output does anything.
    
    Also try the manual FW update process...
    
    cool2562 wrote:
    No light but all are accessible via network map and logging into the main router.
Jcmaster
Aspirant
Oct 08, 2018
i have the same problems, and i found that although it show to connect the RBR20 , but actually is connect to the closer sattelites(becoz i just shut down the sattelites and find that the my phone wifi signal disappear.) i guess is the bug of showing the wrong sattelites.

*i try factory reset few times
- FURRYe38
  Guru - Experienced User
  Oct 08, 2018
  If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. Hoping NG support can have a look at this. So try this out as well.
  
  Disable MIMO, Fast Roaming, IPv6 as well.
  
  Jcmaster wrote:
  
  i have the same problems, and i found that although it show to connect the RBR20 , but actually is connect to the closer sattelites(becoz i just shut down the sattelites and find that the my phone wifi signal disappear.) i guess is the bug of showing the wrong sattelites.
  
  *i try factory reset few times

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Issues after upgrading firmware