ORBI keeps reset itself to factory setting after reboot

[swanwila]

I've been using my ORBI for about a year, lately I ran into an odd problem where my ORBI keeps reset itself to factory setting after I manaully reboot it (soft reboot via 192.168.1.1). Has anyone encountered this kind of problem? I tried re-configure the unit from scratch (without restore configuration from my backup) but the problem still there. BTW my ORBI is running on firmware version V1.12.0.18.

P.S. I live in Thailand where ORBI has not been officially launched here (I bought my little ORBI from ebay). So I prefer to fix it by myself as sending the unit back and forth may cost more than the unit itself!

Thanks!

[Retired_Member]

Yeah, they do that periodically.  Just cross your fingers it doesn't happen every time.

[swanwila]

Hmm that's weird considering Netgear has been doing home/professional networking products for quite a long time. I also experienced WIFI dropping on iOS devices where I see some posts about this. 

[Retired_Member]

Beginning with the 1.11.x branch of releases, Netgear has lost control of the Orbi's stability.  Satelite disconnects, iOS disconnects, Android disconnects, Microsoft Surface disconnects, WAN disconnects, etc.

[Tabby76]

Facing similar issue every reboot using the Web interface makes the orbi go to factory defaults.

Using the latest version V1.12.0.18
Satellite randomly disconnects.