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Orbi CBR40 no modem lights and will not connect to internet.
Today my Orbi WiFi modem will not connect to the internet. I have a pink light on top, but absolutely no modem status lights on the front. When power cycling the modem status lights never blink at all. I have tried power cycling, disconnecting and reconnecting all cables, multiple factory resets, and I reached out to my ISP to confirm it’s not on their side. I called Netgear support, and they said it’s not a hardware failure, but I’m not convinced. Any help would be appreciated.
Re: Orbi CBR40 no modem lights and will not connect to internet.
The device ended up having a hardware failure and after reaching back out to support I was able to get a tech to send a replacement unit. I received it today, and it is working as expected.
Re: Orbi CBR40 no modem lights and will not connect to internet.
The device ended up having a hardware failure and after reaching back out to support I was able to get a tech to send a replacement unit. I received it today, and it is working as expected.
