Orbi Router Drops devices

[Las1234]

My Orbi is only connected to Verizon Fios ONT modem... (I only stream so I only subscribe to Internet) Is this why my Obrien continues to drop preset devices??

[CrimpOn]

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@Las1234 wrote:
My Orbi is only connected to Verizon Fios ONT modem... (I only stream so I only subscribe to Internet) Is this why my Obrien continues to drop preset devices??

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Perhaps something got "auto-corrected".  "preset devices"????

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

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@Las1234 wrote:
My Orbi is only connected to Verizon Fios ONT modem... (I only stream so I only subscribe to Internet) Is this why my Obrien continues to drop preset devices??

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[Las1234]

Thank you I will look up the Verizon ONT model number... and what it Verizon keeps changing the modem configuration?

[FURRYe38]

You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.