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Orbi Wi-Fi Turning Off
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2018-07-20
04:50 AM
2018-07-20
04:50 AM
Orbi Wi-Fi Turning Off
Noticed over the past month that the Wi-fi from the orbi is momentarily switching off & on, all devices loose the signal then pick it up again, anyone else had this issue and if so how did you resolve it?
Message 1 of 6
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2018-07-20
07:27 AM
2018-07-20
07:27 AM
Re: Orbi Wi-Fi Turning Off
Nobody else reporting anything like this.
Any other wifi nieghbors near by? if so, how many?
Try changing to manual channel 1, 6 or 11.
What FW version are you using?
Distance between satellite(s) and router? Feet?
Message 2 of 6
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2018-07-22
02:07 AM
2018-07-22
02:07 AM
Re: Orbi Wi-Fi Turning Off
No new neighbors, carried out an RF survey(I’m a network engineer with access to some handy tools) no difference when the Chanels are changed and no interference showing yet all 18 devices lose connectivity for a short period of time, irrespective of whether they are connected to the main orbi or the satellite unit, pretty sure this is an issue with the main orbi
Message 3 of 6
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2018-07-22
12:03 PM
2018-07-22
12:03 PM
Re: Orbi Wi-Fi Turning Off
Try changing to manual channel 1, 6 or 11.
What FW version are you using?
Distance between satellite(s) and router? Feet?
@gjayw wrote:
No new neighbors, carried out an RF survey(I’m a network engineer with access to some handy tools) no difference when the Chanels are changed and no interference showing yet all 18 devices lose connectivity for a short period of time, irrespective of whether they are connected to the main orbi or the satellite unit, pretty sure this is an issue with the main orbi
Message 4 of 6
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2018-07-22
02:08 PM
2018-07-22
02:08 PM
Re: Orbi Wi-Fi Turning Off
Already tried changing to channels 1, 6 or 11.
What FW version are you using? V2.1.4.16
Distance between satellite(s) and router? Feet? - 40ft
What FW version are you using? V2.1.4.16
Distance between satellite(s) and router? Feet? - 40ft
Message 5 of 6
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2018-07-22
02:54 PM
2018-07-22
02:54 PM
Re: Orbi Wi-Fi Turning Off
Has a full reboot of the system been performed.
Try disabling Daisy Chain, Mimo and Fast Roaming..
I would do as last resort, factory erase and set up from scratch...
Message 6 of 6
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