- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Orbi router won't connect to modem only existing router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Im stil pretty new to all this and have been trying to connect over new orbi router and satelite for hours, i feel like i have tried everything and it just wont connect to our modem, in the app it says that it can't connect to the internet.
I then tried to connect to our already existing router, which works just fine.
So really the question is what difference it makes whether the router is connected to the modem or the existing router? Is there a big difference in efficiency?
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@rosaliajensen wrote:So really the question is what difference it makes whether the router is connected to the modem or the existing router? Is there a big difference in efficiency?
No. There is no measurable difference in efficiency. Thousands of customers have done the same thing.
You should be aware that there are specific activities that will fail when there are "two routers". Search for "Double NAT" or see Netgear's explanation. https://kb.netgear.com/30186/What-is-Double-NAT
My Orbi functioned fine for two years when connected to my ISP router. Then I wanted to activate OpenDNS, which cannot function behind two routers and got Spectrum to switch me to a "plain modem".
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi router won't connect to modem only existing router
What actual modem is it?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi router won't connect to modem only existing router
as in brand? it's a TDC modem
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@rosaliajensen wrote:So really the question is what difference it makes whether the router is connected to the modem or the existing router? Is there a big difference in efficiency?
No. There is no measurable difference in efficiency. Thousands of customers have done the same thing.
You should be aware that there are specific activities that will fail when there are "two routers". Search for "Double NAT" or see Netgear's explanation. https://kb.netgear.com/30186/What-is-Double-NAT
My Orbi functioned fine for two years when connected to my ISP router. Then I wanted to activate OpenDNS, which cannot function behind two routers and got Spectrum to switch me to a "plain modem".
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi router won't connect to modem only existing router
as in model
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi router won't connect to modem only existing router
Thats why we're trying to find out what modem you have.
If its a modem only device, the fix could be different than if you're in a double nat situation.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more