Orbi setup: AC2200/RBK30 connecting to netgear modem CM500

[ChangXray]

Internet provider: Spectrum Xfinity cable

Cable modem: Netgear CM5OO

WiFi router: Netgear N600WND R3400

I just bought an ORBI AC2000/RBK30 and followed the orbi setup instructions.  My iphone could not recognize the orbi device to complete the set up.  This is what I did so far... Should I set up using my laptop hardwire to ORBI rather than thru my iphone ?

- disconnect my netgear wifi router from modem

- hook up orbi to my modem

- download orbi app from apple store

- turned on my wifi on the iphone

- got a message saying ORBI device not found.

Should I set up using my laptop hardwire to ORBI rather than thru my iphone ?  Please help!  Any advice is appreciated!

[FURRYe38]

Use a wired PC and web broswer pointed to 192.168.1.1 and setup the using the RBRs web page. 

Review the installation guide PDF as well. 

[alokeprasad]

Yes, using a computer connectee to the router's ethernet port and using the Orbi's web interface is the best way of setting things up.

How do I set up my Orbi router and satellite? 

My preference in in red in Steps 10, 11 in the above link:

• Connect your computer or mobile device to the Orbi router or satellite with an Ethernet or WiFi connection.
  Note: To connect with WiFi, find the preset WiFi network name (SSID) and password on the label on the Orbi router or satellite and connect to that network from your WiFi-enabled computer or mobile device.
• Download the Orbi app or visit http://orbilogin.com to set up your Orbi WiFi network.
  The Orbi router's ring LED turns off after the setup is complete.

[vajim]

it looks like you have 2 routers in your system?  Is that true?

if so perhaps these will help

https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT

https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point

[FURRYe38]

Remove the R3400 router and use the Orbi router as your main host router. 

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@ChangXray wrote:

Internet provider: Spectrum Xfinity cable

Cable modem: Netgear CM5OO

WiFi router: Netgear N600WND R3400

I just bought an ORBI AC2000/RBK30 and followed the orbi setup instructions.  My iphone could not recognize the orbi device to complete the set up.  This is what I did so far... Should I set up using my laptop hardwire to ORBI rather than thru my iphone ?

- disconnect my netgear wifi router from modem

- hook up orbi to my modem

- download orbi app from apple store

- turned on my wifi on the iphone

- got a message saying ORBI device not found.

Should I set up using my laptop hardwire to ORBI rather than thru my iphone ?  Please help!  Any advice is appreciated!

---

[ChangXray]

To: Vajim,

Here is my response. . .

it looks like you have 2 routers in your system?  Is that true?

- No, I do not have 2 routers, I am disconnecting the N600WND R3400 and connecting my ORBI to the modem.

Thanks,