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Orbi WiFi 7 RBE973
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RBW30 suddenly stops connecting guest network

jgehlhaar
Aspirant

RBW30 suddenly stops connecting guest network

I have an Orbi RBW30 connected into a network with a few other satellites as well.

 

Guest network works for the other parts of the network, but not this specific satellite.  Was working fine until last night. Reboot of this and the main router did nothing to restore it. It transmits SSID and devices can connect, but there is no connectivity to the internet.

 

Any advice short of a factory reset?  I'm running the latest firmware, and hoping to avoid a reset and start over, so looking for other pointers and if a reset actually works before I get into doing that.

 

Thanks!

 

Model: RBW30|Orbi AC2200 Tri-band WiFi Add-on Satellite
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FURRYe38
Guru

Re: RBW30 suddenly stops connecting guest network

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

Yes a reset of the RBW would be good to try and re-add it. 

 

You might turn OFF ALL other RBS while you connect the RBW. 

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