- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Sky + HD box crashes Orbi RBR40
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sky + HD box crashes Orbi RBR40
My Orbi RBR40 crashes / reboots everytime I try to download a tv program to my Sky + HD box. It doesn’t matter if the Sky box is connected via cable or wireless the Orbi still reboots. My Orbi is running firmware 2.2.1.210. Please help.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Sky + HD box crashes Orbi RBR40
Have you tried to upgrade the firmware to the released 2.3.0.28?
https://www.netgear.com/support/product/RBK40.aspx#download
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Sky + HD box crashes Orbi RBR40
Thank you for your help. I Updated to 2.3.0.28 this morning so Let’s see if this update helps.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Sky + HD box crashes Orbi RBR40
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Sky + HD box crashes Orbi RBR40
What is the Mfr and model# of the ISP modem the NG router is connected too?
@Bigleemo wrote:
My Orbi RBR40 crashes / reboots everytime I try to download a tv program to my Sky + HD box. It doesn’t matter if the Sky box is connected via cable or wireless the Orbi still reboots. My Orbi is running firmware 2.2.1.210. Please help.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Sky + HD box crashes Orbi RBR40
No it’s just a Sky Tv box.
@michaelkenward wrote:
@Bigleemo wrote:
My Orbi RBR40 crashes / reboots everytime I try to download a tv program to my Sky + HD box.
Is that Sky thing also a router?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Sky + HD box crashes Orbi RBR40
Internet router connected to Netgear Orbi is standard router supplied by plusnet. Manufacturer is Sagemcom, couldn’t find a model number.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Sky + HD box crashes Orbi RBR40
Need to check to see if the ISP Modem has a built in router. That why we ask for the model#. If it does have a built in router already...
Modem Combo Units:
This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I would try option#2 if you have access the modems web page. If not, then try option #3.
@Bigleemo wrote:
Internet router connected to Netgear Orbi is standard router supplied by plusnet. Manufacturer is Sagemcom, couldn’t find a model number.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Sky + HD box crashes Orbi RBR40
@FURRYe38 wrote:
Need to check to see if the ISP Modem has a built in router. That why we ask for the model#. If it does have a built in router already...
Modem Combo Units:
This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Dang you typed that fast. Was in process of asking about if its combo device but couldn't type fast enough!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Sky + HD box crashes Orbi RBR40
Copy and paste is fast too.
@plemans wrote:
@FURRYe38 wrote:
Need to check to see if the ISP Modem has a built in router. That why we ask for the model#. If it does have a built in router already...
Modem Combo Units:
This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Dang you typed that fast. Was in process of asking about if its combo device but couldn't type fast enough!
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more