Hello, I got a Orbi AX4200 and is working well, except with Apple devices ( Imac2017, MacBook Pro 2017, IpadPro2020........ Windows and Android devices are running fast. It is happening in both wired and wireless environment. I called Netgear and they said that I have to call to apple and I called to apple and they said that the problem is with Netgear!!!
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Is the Orbi system operating in Router or AP mode?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see: Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
