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Forum Discussion
Support Phone Number
I have looked on the website but cannot find the number to phone Support. I am trying to register my device and the website is telling me that the device has already been registered. Any help would be greatly appreciated!
27 Replies
Hello Drake0508
If you could send me a private message with the serial number of the product and your email I will try to get the info to support or look into why its already registered.
DarrenM
I hate companies that sell you stuff then say upgrade and then there is no phone support and the site does not have the corect info when you try and follow the email they send you
- I updated to the latest firmware, 2.2.1.210 and now I cannot connect to the internet, no Wifi or very sporadic connection. Cannot find a number to call. System was working perfectly prior to update. This problem is caused by you and I cannot get help
What is the Mfr and model# of the ISP modem the NG router is connected too?
Try a factory reset and set up the system again from scratch with the modem. Walk thru the setup wizard with a wire connected PC and Browser connected to the routers web page at 192.168.1.1.
vconrad16 wrote:
I updated to the latest firmware, 2.2.1.210 and now I cannot connect to the internet, no Wifi or very sporadic connection. Cannot find a number to call. System was working perfectly prior to update. This problem is caused by you and I cannot get help
The website (https://www.arlo.com/en-us/support/contact.aspx) says:
Give Us a Call
Phone support is free for the first 90 days after any Arlo purchase and is also included with any Arlo subscription.
The phone number is NOT LISTED and NOT PROVIDED.
I need the contact number now --- I bought your product and with that I get 90 days of "FREE" support.
Consumer fraud??? I am not the only product owner looking for the support phone number.
- That website has got live chat available if that's any good ?
- Cancel my subscription
Your website has no support
Cancel me today!!!
Hello TejasTerencio
I tested the page and its not working it should give you a number after selecting the region I reported the issue to have it fixed. you may want to visit the Arlo community board for more help on the issues you are having.
https://community.netgear.com/t5/Arlo-Smart-Home-Security/ct-p/Arlo
DarrenM
This is crazy I bought this device and have one simple question and have spent the last hour navigating your website for service. Please provide the contact or live chat support information so I can get on with my day.
UnHappy!
you try looking on the box?
Hello ChrisA11
http://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
Here is the link for support.
DarrenM
what good is the #$%^ing link to suppoort if NONE of the options/links work? Email NO. Chat NO. Phone NO.
So much for complimentary support for 90 days. Why are you intentionally locking your customers out? I am SO going to trash your company on the Internet.
How do i change password and how do i log into netflex
Can someone please help me to connect with WPS? I do not have an ethernet cord. There is no phoen number for me to call a live person to ask for assistance. I followed the manual dircetions to connect with WPS and it is not working.
Hello Darnelmatheson
What are you try to connect using WPS?
DarrenM
I'm looking for NETGEAR (800) phone number support line where it is ??
Hello AlanHester
What issues are you having? the community can help.
DarrenM
Trying to merge ready cloud with netgear acount, get to last step when it asks for password. It gives error message and says password incorrect. What do I do now? I have no problem loging into the netgear account, password work their.
- DarrenM job is to send you to community message board and runaround. This is Netgear and they have NO phone support!!! Incredible!
