Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Printer connection issue
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-10-27
07:49 AM
2021-10-27
07:49 AM
Printer connection issue
I have an Epson ET-5800 connected to wifi. Almost every day it disconnects from my wifi (Orbi 750 mesh). When I unplug it, then plug it back in, it reconnects. Its really frustrating. When I've contacted EPSON they blame my router saying that the mesh is the problem. I do not have any other devices that have this problem of constant disconnects. I tried reserving the port but this did not fix the issue.
Any suggestions?
Message 1 of 6
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-10-27
08:01 AM
2021-10-27
08:01 AM
Re: Printer connection issue
I've found that you can often maximize Orbi AX compatibility with older wireless devices with:
- In http://orbilogin.com, Advanced tab, Advanced... Wireless Settings set CTS/RTS Threshold for both bands to 2347
- If that doesn't work, in Setup... Wireless Setup also try unchecking "Enable 2.4G" for Enable AX to disable AX for the 2.4Ghz band (only). You're AX devices, if any, are probably using 5Ghz anyway so disabling AX for 2.4Ghz doesn't really hurt you.
Message 2 of 6
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-10-27
08:01 AM
2021-10-27
08:01 AM
Re: Printer connection issue
Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 1
Try disabling AX mode on the RBR. Under Basic Tab/Wireless Settings.
Message 3 of 6
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-10-27
08:19 AM
2021-10-27
08:19 AM
Re: Printer connection issue
what modem/gateway is the orbi connected to?
Have you tried setting the printer with a reserved IP address?
Message 4 of 6
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-10-28
06:23 PM
2021-10-28
06:23 PM
Re: Printer connection issue
Yes as I mentioned I had a reserved IP and it didn’t fix the problem - that was one of the first things I tried
Message 5 of 6
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-10-28
06:23 PM
2021-10-28
06:23 PM
Re: Printer connection issue
Tried that already didn’t work unfortunately
Message 6 of 6
Announcements
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more