NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jaberle's avatar
jaberle
Aspirant
Jul 31, 2022
Solved

RBSE960 does not fully come online after reboot with TP-Link Access point connected

Hi, I have an issue in my home where I have a RBR960 Router connected to two RBS960 satellites using wireless backhaul. One of the RBS960 Satellites has a wired TP-Link(AC1750) Access point connected. If the satellite is rebooted while the TP-Link ethernet cable is plugged in, it will not come all the way online. The lights go away and devices will wifi attach like it is working fine, but they get no internet access. If I unplug the TP-Link, then reboot the satellite, it comes up fine, then I can plug in the TP-Link afterwards and it works fine as well. I suspect something with the TP-Link as before this configuration I had an older/slower Apple airport that did not show this issue. 

 

Thanks in advance for any assistance. Rudimentary drawing of the house attached showing all wired connections. 

 

 

16 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW version is loaded currently? 

    What CAT# lan cable are you using?

    What LAN port on the RBS are you using? 

     

    Does the RBS come online fully with out the TPLink device in the middle?

     

    • jaberle's avatar
      jaberle
      Aspirant

      Firmware: 6.0.3.85

      Cat6 cable(not the issue, this has been working for years with other Routers and access points)

      Yes, as stated, everything works if the RBS is brought online without the TP-Link cable plugged in. Once the RBS has established its sync with the RBR, I can plug the TP-Link cable in and everything works as expected. I suspect that there might be a setting or something on the access point TP-Link, but the odd thing, is that the RBS acts like everything is great, no LED's, but anything attached to it, does not get passed through to the router. thanks!

      • jaberle's avatar
        jaberle
        Aspirant

        Update: I think I may have resolved. The TP-Link although in Access Point mode, had DHCP server on Auto. I turned this to Off, since all DHCP should be coming from the Orbi. I've rebooted the RBS and it came back online completely without any removal of cables. I'm not exactly sure that was the issue, but seems to be ok now. thanks.