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Forum Discussion
AbbasRaza
Dec 14, 2023Guide
Guest Network Issue
So when I had first purchased the orbi 970 (2 pack) which comes with one router and one satellite. I followed the instructions just like every other routers i had in the past and installed both the router and satellite via wired backhaul and it works fine. With only the 970 orbi i noticed the issue with the guest network. i called netgear and told them the whole issue. they sent me over another replacement unit and that also had the same exact issue where if any of my device that was connected to the guest network and would come close to the satalitte, it would look like that connected device would not have no internet access at all even if the wifi bars were full. So then i decided to return both the replacement and the original unit back to netgear because i was also having the pixel 8 pro issue. But then you told me that you guys have found a fix for the pixel pro 8 phone and thats when i decided to buy the product again. I turned on the guest network and its the same issue with the devices not being able to have no internet access only when they are connected under the satallite. If they are connected to the router under the guest network then the devices work absolutely fine. in the couple of days i actually powered off my satallite and was able to use the guest network flawlessly. Now i currently have the satallite installed and turned off the guest network. I did not touch any thing else on the admin settings.
So after couple of days with having both the router and the satallite on wired backhaul, I can finally say that the guest network is working flawlessly after this new firmware update. The only one issue that I am still having on my pixel 8 pro is that sometimes just randomly I get a no internet connection message on my phone. I then have to go into my wifi settings and click on my primary SSID and click on disconnect and then click on reconnect and then it works. I notice it happens a lot when ever I leave the router and get connected on the satallite or vice versa and I get that same error message that I have no internet and that's when I do that same steps in order to gain wifi access.