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Chromebooks no longer connecting

Just recently my Chromebooks have stopped connecting to my Orbi wireless. They connect to neighboring hotspots, and to my phone's hotspot... but won't connect to the Orbi.  All other devices in the home connect to the orbi.  I am running the latest released firmware.

 

Anybody else seeing this?  Any solutions or ideas?

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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Re: Chromebooks no longer connecting

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
What wifi security mode are you using? Try setting WPA and TPIK, then try WPA2 and AES only.
Was there a update to the Chromebook recently?

I presume other devices connect ok to the Orbi wifi?


Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
.




My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)>RBK853 v3.2.11.2(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
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NETGEAR Moderator

Re: Chromebooks no longer connecting

Hi Stuntman, 

 

Welcome to NETGEAR Community! 

 

What is the exact message when you try to connect to the Orbi network? Please forget and reconnect to the network on your Chromebooks. 


Regards, 
Blanca 
Community Team

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NETGEAR Moderator

Re: Chromebooks no longer connecting

Hi Stuntman, 

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

Regards, 
Blanca 
Community Team

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Re: Chromebooks no longer connecting

@Stuntman Any updates to this?


My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)>RBK853 v3.2.11.2(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
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