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Customer service. Is there any?

Horribleexperie
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Customer service. Is there any?

I cannot for the life of me find a number for customer service. Just bought the Orbi and am trying to install. Supposedly there is 90 days of free customer service. I, however, cannot find any way to access it. When I log into my account. I get a page where it says I can start a request but there is no place to then do anything.

Model: RBK30| Orbi AC2200 WiFi System
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FURRYe38
Guru

Re: Customer service. Is there any?

@Christian_R

@Blanca_O

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 3
Christian_R
NETGEAR Employee Retired

Re: Customer service. Is there any?

Hello @Horribleexperie - Please send me a PM with your name, email, phone number, and preferred contact time and I can assist with support reaching out to you. 

 

 

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