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Orbi WiFi 7 RBE973
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Intermediate packet loss

zappe
Aspirant

Intermediate packet loss

I have intermediate packet loss when connected  with wifi via my RBS50.

It visible on multiple machines.

If I connect via my RBR50 there's no issues.

I tried to factory reset it but the issue remains.

The status i "Good" when I check at orbilogin.net

 

Model: RBS50Y|High Performance AC3000 Outdoor WiFi Mesh Extender and Add-on Satellite
Message 1 of 8
FURRYe38
Guru

Re: Intermediate packet loss

What Firmware version is currently loaded?

Any Wifi Neighbors near by? If so, how many?

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

 

Message 2 of 8
zappe
Aspirant

Re: Intermediate packet loss

2.5.1.8

 

Like 2 or 3.

 

140 sq ft.

 

Around 30 ft

 

Message 3 of 8
zappe
Aspirant

Re: Intermediate packet loss

After updating to 2.5.1.16 the issue was gone for a few days, but now back.

Message 4 of 8
CrimpOn
Guru

Re: Intermediate packet loss


@zappe wrote:

I have intermediate packet loss when connected  with wifi via my RBS50.

It visible on multiple machines.


How do you document (measure) the packet loss?

Message 5 of 8
zappe
Aspirant

Re: Intermediate packet loss

I run a ping script which shows me when there's loss.

 

Usually I notice it when I'm on VoIP calls.

Message 6 of 8
CrimpOn
Guru

Re: Intermediate packet loss


@zappe wrote:

I run a ping script which shows me when there's loss.

Usually I notice it when I'm on VoIP calls.


VoIP as in "only voice, no video"?

The VoIP is a separate device wired to the satellite or an app on a laptop, tablet, or smartphone?

Message 7 of 8
zappe
Aspirant

Re: Intermediate packet loss

App on a laptop.
Like Skype or MS Teams
Message 8 of 8
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