Missing security tab Orbi rbk50v

[clvk07]

Have upgraded to the latest firmware but cant see the security tab on the app to enable armor, any suggestions?

[FURRYe38]

I would post here about this:

Ihttps://community.netgear.com/t5/Apps-and-Services/ct-p/en-home-networking-apps

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@clvk07 wrote:

Have upgraded to the latest firmware but cant see the security tab on the app to enable armor, any suggestions?

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[CrimpOn]

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@clvk07 wrote:

Have upgraded to the latest firmware but cant see the security tab on the app to enable armor, any suggestions?

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I do not see a security tab on the Android Orbi app.  There definitely IS a menu choice for Security under the Advanced tab on the web interface.  Alas, I could not find a way to activate Armor because during the initial setup I told Orbi, "do NOT bug me about this ever again."

Have you tried the web interface?

[clvk07]

dont see any option in security web interface either for armor 

[Blanca_O]

Hi @clvk07

Can you please confirm the firmware version installed? Please make sure as well that you have the latest Android Orbi app (v2.3) installed. If you already have the latest app, I suggest to uninstall and reinstall the app. 

Regards, 
Blanca 
Community Team

[clvk07]

Hi 

Tried with latest apps on both android and IOS. Firmware version is 2.3032

[Blanca_O]

Hi @clvk07

How did you update the firmware? Please reflash the same firmware version and let us know of the result. We checked our Orbi units here and we were able to enable Security Armor. 

Regards, 
Blanca 
Community Team

[CrimpOn]

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@Blanca_O wrote:

Can you please confirm the firmware version installed? Please make sure as well that you have the latest Android Orbi app (v2.3) installed. If you already have the latest app, I suggest to uninstall and reinstall the app. 

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I just checked and found that the latest Android Orbie app (2.3) was available on Google Play.  Installed it and, sure enough, there is now a "Security" option under "Settings" that brings up the option to activate Armor.  As far as I can tell, this option does not appear on the Orbi web interface for version 2.3.0.32