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Netgear Genie App Update?

Bing-Stroller
Luminary

Netgear Genie App Update?

I have just updated the Genie app and can no longer see any connected devices.

I only noticed the update as was doing some admin with device names via PC when the router totally crashed.

Restarted router, tried the app and no devices are showing.

I can see connected devices when logged in on PC.

Also the update for app is 27 Feb but reading through the notes I can no longer see any mention of Orbi as supported device.

Anybody any ideas?

THANKS

Message 1 of 6
Ctslider
Star

Re: Netgear Genie App Update?

 The new update also does not correct the remote access warning, so the Alexa skill is still unavailable.

Message 2 of 6
DarrenM
Sr. NETGEAR Moderator

Re: Netgear Genie App Update?

Have you guys tried to log into the router without the genie app to enable remote access?

 

DarrenM

Message 3 of 6
Ctslider
Star

Re: Netgear Genie App Update?

Yes, but the Alexa skill doesn't work

Message 4 of 6
DarrenM
Sr. NETGEAR Moderator

Re: Netgear Genie App Update?

Message 5 of 6
Bing-Stroller
Luminary

Re: Netgear Genie App Update?

And,
as stated the Orbi has been removed from the list of supported devices in the latest Genie update.
Message 6 of 6
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