ORBI Device List Incorrect

[kdeemer]

I have an RBR50, 51 system in router mode. The Active Device List from the online app (or iPhone app) is incorrect (I have refreshed it multiple times). There are three active devices that are not listed: (an AppleTV which I am watching as I write, a Macbook Pro that is connected to the Internet, and a Fingbox). And there are at least two devices in the list that are not even plugged, including one that is not even in the same city!

The list seems to represent a past state some days or weeks ago, but not now.

Would love any advice or suggestions.

[Joechang]

I face some issue. some times one equipment has been taken away for long time but still listed.

[FURRYe38]

@Christian_R

@Blanca_O

[kdeemer]

Sorry. Was this a response?

[Christian_R]

Hello @kdeemer, 

Are you on the latest firmware? Are you experiencing the same issue when looking at the GUI via web?

~Christian 

[kdeemer]

I am on V2.1.4.16 and, yes, problem occurs on both the iPhone app and the web GUI

[Christian_R]

@kdeemer

Thank you for the update. We are currently offering a beta firmware to community members with RBR50/RBS50. We have received positive feedback regarding the device list. If you're interested, please respond to the thread linked below.

https://community.netgear.com/t5/Orbi/Looking-for-a-select-group-of-Orbi-Community-members-that-are/...
 

~Christian