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roneill18901's avatar
roneill18901
Aspirant
Apr 08, 2020

ORBI Router automatically switching back and forth between 2 MAC Addresses

Why does the Orbi router swith back and forth between MAC Addresses?  These dates and time seem to co-incide with a drop in Internet access.

 

Lastest Firm: as of 4/4/2020

Orbi Router and 3 satelites

Mixed environment: TVs, Swimming pool, smart hub, enteraninment systems, PCs, Macs, iPads, IOS Phones, etc...

 

4/8/2020              03:56:55               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc         54-e0-19-09-fe-4a (unknown)    ff-ff-ff-ff-ff-ff (Broadcast address)             request 54-e0-19-09-fe-4a (unknown)           00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.4         in

4/8/2020              03:57:24               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-09-fe-4a to 38-94-ed-ba-87-9d               0xc         38-94-ed-ba-87-9d (unknown)   0c-54-15-f2-0c-15 (unknown)     request 38-94-ed-ba-87-9d (unknown)         00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.9         in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-01-b8-46               0xc         54-e0-19-01-b8-46 (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 54-e0-19-01-b8-46 (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.1                in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-01-b8-46 to 38-94-ed-ba-87-9d               0xc         38-94-ed-ba-87-9d (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 38-94-ed-ba-87-9d (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.29                in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-01-b8-46               0xc         54-e0-19-01-b8-46 (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 54-e0-19-01-b8-46 (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.10                in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-01-b8-46 to 38-94-ed-ba-87-9d               0xc         38-94-ed-ba-87-9d (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 38-94-ed-ba-87-9d (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.33                in

4/8/2020              05:56:14               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-01-b8-46               0xc         54-e0-19-01-b8-46 (unknown)   ff-ff-ff-ff-ff-ff (Broadcast address)                request 54-e0-19-01-b8-46 (unknown)   00-00-00-00-00-00 (Any address)              192.168.1.1         192.168.1.15                in

4/8/2020              05:56:24               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 54-e0-19-01-b8-46 to 38-94-ed-ba-87-9d               0xc         38-94-ed-ba-87-9d (unknown)   0c-54-15-f2-0c-15 (unknown)     reply      38-94-ed-ba-87-9d (unknown)         0c-54-15-f2-0c-15 (unknown)     192.168.1.1         192.168.1.9         in

 

 

 

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
    Are the RBS wireless or wire connected to the RBR?

     

    What is the size of your home? Sq Ft?

    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

     

    Please try a factory reset and setup from scratch with the RBR and RBS. 
    https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820500/highlight/true#M74929

    • Retired_Member's avatar
      Retired_Member

      FURRYe38 wrote:

      What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
      Are the RBS wireless or wire connected to the RBR?

       

      What is the size of your home? Sq Ft?

      What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

       

      What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
      Any Wifi Neighbors near by? If so, how many?

       

      Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

      Try disabling the following and see:
      Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

       

      Please try a factory reset and setup from scratch with the RBR and RBS. 
      https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820500/highlight/true#M74929


      :smileysad:

    • roneill18901's avatar
      roneill18901
      Aspirant

      You really have not address the issue.  You asked me to basically turn off a lot of things, and try a bunch of stuff.  Apparently you do not understand the fundementals and have me systematically attack this problem.  

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    roneill18901 wrote:

    Why does the Orbi router swith back and forth between MAC Addresses?  These dates and time seem to co-incide with a drop in Internet access.

    Mixed environment: TVs, Swimming pool, smart hub, enteraninment systems, PCs, Macs, iPads, IOS Phones, etc...

     

    4/8/2020              03:56:55               arp         ChangeFilter: MAC address for IP 192.168.1.1 changed from 38-94-ed-ba-87-9d to 54-e0-19-09-fe-4a 0xc        


    The Orbi is not "changing MAC addresses".  This message is saying that IP address 192.168.1.1 is being broadcast by more than one device on the network.  There is a free tool on the internet which looks up MAC address by vendor:

    https://www.wireshark.org/tools/oui-lookup.html 

    These two devices are:

    38-94-ed, which is assigned to Netgear (i.e. the Orbi), and

    54-e0-19, which is assigned to some company called Ring Ring LLC

     

    Would you by chance have any "Ring Products"?  (doorbell, security camera, etc.)

    • roneill18901's avatar
      roneill18901
      Aspirant

      Yes, I have a number of Ring devices on the netwok.  I have 6 cameras and I Ring door bell.

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        roneill18901 wrote:

        Yes, I have a number of Ring devices on the netwok.  I have 6 cameras and I Ring door bell.


        When you look in the Attached Devices page, does one of these Ring devices have a MAC address of 54-e0-19-09-fe-4a 0xc ?