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Orbi APP not accepting router login and password

Hi just tried to login to my orbi app and it wont accept the cable router login.

I can login to my router fine (not an orbi) but that password isnt accepted by the orbi app on my phone.

Am I missing somthing?

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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Re: Orbi APP not accepting router login and password

Ensure your inputting correct values...

Have you set up the routers admin log in and password correctly using the set up wizard?

Try removing the app from the device, reboot the device, then re-install it.

 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.16.6(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
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