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Aspirant

Orbi Blocking Overwatch Live Chatting on PS4

Have tried opening up all neccesary TCP and UDP ports for PSN, Blizzard services, and Overwatch. Have also tried putting PS4 in DMZ doesn't work. Disabled all firewall and security settings still nothing. I found another discussion thread that had similar issues that were never solved in January. Thinking about returning router if this cannot be fixed.

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 7

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Guru

Re: Orbi Blocking Overwatch Live Chatting on PS4

Is this the only game that this happens with? 

Can you chat with othres on the PS live chat network while not in a game? 

Try changing NAT filter from Secure to OPEN. Save settings then reboot.

 

Might try a reset on the router, walk thru the set up wizard while the PS is turn OFF. Just set up the wifi and check the speed test if on the router. Ensure uPnP is enabled. Make sure IPv6 is disabled. Do one more reboot then after the router is ready, turn ON the PS console. 

My Setup (Cable 1Gbps/50Mbps)>CM1200(LAG Disabled)>RBK853 v3.2.16.22
RBK50 v2.7.2.102
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111

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Message 5 of 7

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Guru

Re: Orbi Blocking Overwatch Live Chatting on PS4

What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?

 

The only thing needed is uPnP. No Port Forwarding rules nor DMZ is needed....

 

 

My Setup (Cable 1Gbps/50Mbps)>CM1200(LAG Disabled)>RBK853 v3.2.16.22
RBK50 v2.7.2.102
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 7
Aspirant

Re: Orbi Blocking Overwatch Live Chatting on PS4

FW: V2.1.4.16

Modem: Motorola Surfboard 6183

 

UPnP is enabled and still no luck.

Message 3 of 7
Aspirant

Re: Orbi Blocking Overwatch Live Chatting on PS4

Screenshot (47).pngScreenshot (48).png

Message 4 of 7
Guru

Re: Orbi Blocking Overwatch Live Chatting on PS4

Is this the only game that this happens with? 

Can you chat with othres on the PS live chat network while not in a game? 

Try changing NAT filter from Secure to OPEN. Save settings then reboot.

 

Might try a reset on the router, walk thru the set up wizard while the PS is turn OFF. Just set up the wifi and check the speed test if on the router. Ensure uPnP is enabled. Make sure IPv6 is disabled. Do one more reboot then after the router is ready, turn ON the PS console. 

My Setup (Cable 1Gbps/50Mbps)>CM1200(LAG Disabled)>RBK853 v3.2.16.22
RBK50 v2.7.2.102
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111

View solution in original post

Message 5 of 7
Aspirant

Re: Orbi Blocking Overwatch Live Chatting on PS4

So I just Disabled IPv6 and it is fixed now.

 

THANK YOU for your help!

I'll leave a message in the other thread if i can.

 

Message 6 of 7
Guru

Re: Orbi Blocking Overwatch Live Chatting on PS4

Glad it's working now. Enjoy. Smiley Wink

 

My Setup (Cable 1Gbps/50Mbps)>CM1200(LAG Disabled)>RBK853 v3.2.16.22
RBK50 v2.7.2.102
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
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