Orbi RBR40

[sbrown710]

I have an Orbi RBR40 and my app said the system had an available update.  I downloaded the update, but not my wifi is down.  I have reset the modem and wifi multiple times but the Orbi still shows disconnected.  Anyone have a fix?

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Did you apply the FW to the RBS first then RBR lastly? 

Try a factory rest on the RBS and RBR and walk thru the setup wizard  on the RBR with a PC and web browser pointed to orbilogin.net.