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Orbi WIFI Disconnects Regularly

khookguy
Aspirant

Orbi WIFI Disconnects Regularly

My 2 iMac computers are regularly disconnected from the Orbi WIFI.  Happens several times a day while working.  Very frustrating!

How can I debug / fix the problem?

 

By the way, I tried contact NetGear support via their online form, but it seems broken - stuck in a loop.  See video: http://www.screencast.com/t/8VxsmNqt

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 4
DCP4971
Luminary

Re: Orbi WIFI Disconnects Regularly

Might be useful to look at this thread;

 

https://community.netgear.com/t5/Orbi/Orbi-randomly-dropping-internet-connection-despite-V2-0-0-74/m...

 

I had to change Daisychain setting and all was good. Might also check nothing else meshed on your network as can cause conflicts with the channel.

Message 2 of 4
khookguy
Aspirant

Re: Orbi WIFI Disconnects Regularly

Noticed that my satellite (RBS40) had picked up the same ip address (10.0.0.4) from my router as one of the connected devices (Bose wireless speaker).  So, both the satellite and the Bose had 10.0.04.  I unplugged the Bose and that seems to have helped, but I notice this morning that the ip for the satellite has change to 10.0.0.10.  Why would the satellite IP change for no reason?

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Orbi WIFI Disconnects Regularly

It may of lost connection and picked up a new IP from the router or it finally saw the conflict and corrected the IP.

 

DarrenM

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