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Kygord800
Aspirant

RBK13 hooked to a Cox router

I have an Orbi RBK13 hooked to the router provided to us by Cox.

I'm noticing that I still have devices hooking up to the cox router and not the orbi's.

Do I need to shut off the wifi on the Cox router?

TIA

Message 1 of 7
plemans
Guru

Re: RBK13 hooked to a Cox router

Is it a modem/router combo device or just a router? 

If its a modem/router combo device, I'd recommend disabling the router part entirely. (hint, disabling wifi doesn't disable the router portion) Contact the ISP for help with that.

Otherwise you'd be in a double nat. 

https://kb.netgear.com/30186/What-is-Double-NAT

 

What actual cox devices do you have (model numbers)?

 

CM2000-> RAX200-> GS716v2-> EX8000
Message 2 of 7
CrimpOn
Sensei

Re: RBK13 hooked to a Cox router


@Kygord800 wrote:

I have an Orbi RBK13 hooked to the router provided to us by Cox.

I'm noticing that I still have devices hooking up to the cox router and not the orbi's.

Do I need to shut off the wifi on the Cox router?


Most people would choose to have only a single WiFi system competing for bandwidth and channel availability.

So, yes, this forum always recommends disabling the ISP WiFi capability.

I love my Orbi.
Message 3 of 7
Kygord800
Aspirant

Re: RBK13 hooked to a Cox router

DTC4141 Panoramic Wifi

It's a router/wife, that's all I know.

Message 4 of 7
FURRYe38
Guru

Re: RBK13 hooked to a Cox router

Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop


@Kygord800 wrote:

DTC4141 Panoramic Wifi

It's a router/wife, that's all I know.


 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 5 of 7
Kygord800
Aspirant

Re: RBK13 hooked to a Cox router

Better information I found on my Cox App:

Model name: CGM4140COM

Technicolor

Revision 2.2

Message 6 of 7
FURRYe38
Guru

Re: RBK13 hooked to a Cox router

Suggestions still apply for this as well. 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 7 of 7
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