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Forum Discussion
Rusty27
Jul 23, 2019Tutor
RBK20 Troubleshooting internet slowness / QOS
How is everyone dealing with troubleshooting devices that are utilizing all your internet bandwidth? New Orbi customer and I'm very happy with LAN connection speeds and performance but where I'm located I'm limited on internet connection speeds. That said, with 50+/- devices on my network, not having any visibility or QOS with Orbi seems mind blowing? How is everyone else dealing with these limitations? I was hoping the built in intelegence would make living without these features worth the mesh WiFi and coverage.
21 Replies
- FURRYe38Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What ISP speeds do you pay for UP and Down?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).QoS is mostly behind the scenes and is automatic.
I have about 30 devices on my system. A few streamers and two gamers...no issues.
Rusty27 wrote:How is everyone dealing with troubleshooting devices that are utilizing all your internet bandwidth? New Orbi customer and I'm very happy with LAN connection speeds and performance but where I'm located I'm limited on internet connection speeds. That said, with 50+/- devices on my network, not having any visibility or QOS with Orbi seems mind blowing? How is everyone else dealing with these limitations? I was hoping the built in intelegence would make living without these features worth the mesh WiFi and coverage.
- Rusty27Tutor
I'm really only concerned with two laptops and they are hardwired and not using wireless. Everything else on my network, I'm not as concerned with. Regular QOS seems to be working as designed.
What Firmware is currently loaded? v. 2.3.5.26
What is the Mfr and model# of the ISP modem the NG router is connected too? RBK23 kit, RBR20 Router w/ 2 satelites.
What ISP speeds do you pay for UP and Down? DSL 2 mbs up / 24 mbs down (best I can buy).
What is the size of your home? Sq Ft? 2000 sq ft but in this case, I'm hardwired where I need QOS
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many? Using Auto and having no issues on wifi. No neighbors in 200+ yards of me.Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings. Thanks. I'll try this.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Thanks. I'll try these as well.
QoS is mostly behind the scenes and is automatic. Agree but I'm also use to have options to give specific devices higher priority. I'm also coming from a DD-WRT. Found there is a hidden QOS page in Orbi. http://192.168.1.1/QOS_rule.htm Anyone been able to use it? Appear it is not configurable.
- FURRYe38Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too? This would be the modem that you get from your ISP, not the Orbi system.
You can't configure any hidden menus.
What seems to be the problem with these two laptops when wire connected to the Orbi RBR?
- FURRYe38Guru - Experienced User
Your other consideration is that your limited by your ISP speed as well. Others having a similar kind of network device capacity also have higher ISP speeds and bandwith as well. It's possible that your ISP speeds maybe a bit too low for the Orbi to handle and manage with all the devices that you have connected and doing streaming and such while all online together. The ISP speeds maybe a bottle neck. We understand that this is what you can get from your ISP.
I would try the WRT router back in place and configure the Orbi system for AP mode and see if these problems still appear or not.
- Rusty27Tutor
I 100% understand and would agree that in this situation more bandwidth would fix my issue. But i know for a FACT that with QOS it is managable. I just don't understand how these companies can continue to remove basic features like QOS while asking for $200+ for high end routers?
Putting WRT back in place again may fix my issue but having 3 devices (Modem, Router, and Orbi), defeats the purpose of buying another solution. It also remove some of the remote managability that Orbi has.
- FURRYe38Guru - Experienced User
Seen this over the last several years, router mfrs are leaning towards a more simplified UI rather then having a more granular advanced UI. Mfrs have picked up on the avg home user that just wants a simple router to setup and connect and get online. Less hassle of any router management features the better for those average home users.
You can still manage Orbi in AP via it's Orbi app. Thought less features are available while in AP mode.
- angelah100Initiate
Did you ever figure out a solution? We just moved into a large house and I dropped a bundle on Orbi RBK50, a router plus 3 satellites. Every time somone starts streaming netflix or I'm uploading a video, it eats up the bandwidth and everyone else is shut down. My old Asus router had the abilitiy to prioritize devices and I just can't believe this expensive Orbi system doesn't have the same ability.