RBR50v2 download and upload max Internet speeds

[Randyvan]

What is the max internet speed for uploading and downloading I should be able to pass through this router?

I'm presently getting:

Download   48.73 Mbps

Upload    2.35 Mbps

Ping    1ms

I'm supposed to get Download 150 Mbps, and Upload 15 Mbps 

Is this router limiting my spped?

Thanks

[Randyvan · Accepted solution]

I put on wired system and speed tested as follows:

Ping 2

Download 49.21

Upload  2.11

Seemed about the same

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Are these wireless or wired speed test results? Wired is preferred method for testing and checking speeds. 

[Randyvan]

What Firmware version is currently loaded?     v2.5.1.16
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? I don't know would have to call them.

Are these wireless or wired speed test results? Wired is preferred method for testing and checking speeds.   Wireless

[FURRYe38]

Try wired PC or laptop speed testing with Ooklas installable speed test app for Windows or Mac. 

[Randyvan · Accepted solution]

I put on wired system and speed tested as follows:

Ping 2

Download 49.21

Upload  2.11

Seemed about the same

[FURRYe38]

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

[Randyvan]

I contacted my internet provider and they told me I was directly hooked to fibre and they did not ahve a modem.

So then I had them compare my settings to what I was paying for and they found out I was not getting the service I was paying for. They reset and now my speeds are as follows:

Download: 142.86 Mbps

Upload: 16.2 Mbps

Much better and my router is working well.

We are all good now and thanks for your help.

[FURRYe38]

Thanks for letting us know. 

Enjoy.