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Aspirant

Re: Spanning Tree problem with Orbi RBR50

We appear to be experiencing a very similar problem with a Philips 272P7VU monitor that has a USB-C hub with an Ethernet jack.  Can't quite isolate what the behavior is with the monitor that is causing the dropouts, but it is similarly killing every wired connection in on the RBR50 (which has a network switch attached to it).  

Has anyone found a fix for this within the Orbi?  I appreciated the link explaining the Ethernet Pause Frame but that didn't seem to point to a fix.

Message 26 of 34
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Guru

Re: Spanning Tree problem with Orbi RBR50


@mdsteele47 wrote:

... Philips 272P7VU monitor that has a USB-C hub with an Ethernet jack.  ... with the monitor that is causing the dropouts, but it is similarly killing every wired connection in on the RBR50 (which has a network switch attached to it).


For the moment there is no other option but disconnecting these hubs in direct connection with the network switches (e.g. the built-in on Orbi). The problem is that the Ethernet Pause Frame is intended to remain on the singe physical link (e.g. Orbi <-> Switch, Switch <-> Computer) only. Why ever, Ethernet Pause Frame is by error (switch chip embedded firmware) forwarded to other physical link where it can will stop that next port(s).

 

 


@mdsteele47 wrote:

Has anyone found a fix for this within the Orbi?


Nothing we can do from the user side for now - except to wait for an Orbi firmware update which does include and updated switch firmware  (hopefully loadable by the host) and/or direct "host" ports are handling the Ethernet Pause Frame appropriately.

 

Message 27 of 34
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Guru

Re: Spanning Tree problem with Orbi RBR50

Be sure to let NG support know what your experiencing. The more information you give them the more apt they will take a look at hopefully fix this for you. 

 

Also, try the use of a external Gb switch in the mix as well. Non managed and non green ethernet is recommended.


@mdsteele47 wrote:

We appear to be experiencing a very similar problem with a Philips 272P7VU monitor that has a USB-C hub with an Ethernet jack.  Can't quite isolate what the behavior is with the monitor that is causing the dropouts, but it is similarly killing every wired connection in on the RBR50 (which has a network switch attached to it).  

Has anyone found a fix for this within the Orbi?  I appreciated the link explaining the Ethernet Pause Frame but that didn't seem to point to a fix.


 


My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)>RBK853 v3.2.11.2(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 28 of 34
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Aspirant

Re: Spanning Tree problem with Orbi RBR50

I'm already using a non-managed, non-green switch as a part of the setup.  The problem persists with that switch.

 

Dumb question... is there a way to send this feedback to NG?  My 90-day support window with them is long past up and I can't seem to identify a way to just send them this information otherwise.

Message 29 of 34
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Guru

Re: Spanning Tree problem with Orbi RBR50

What is the mfr and model # of this switch your using? 

 

Send feed back to forum  moderators if you don't have access to official support channels here:

https://www.netgear.com/support/#


@mdsteele47 wrote:

I'm already using a non-managed, non-green switch as a part of the setup.  The problem persists with that switch.

 

Dumb question... is there a way to send this feedback to NG?  My 90-day support window with them is long past up and I can't seem to identify a way to just send them this information otherwise.


 


My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)>RBK853 v3.2.11.2(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 30 of 34
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Aspirant

Re: Spanning Tree problem with Orbi RBR50

Current switch is a Tenga TEG1008D.  I originally had the TPLink TL-SG108 with the same results.

Message 31 of 34
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Guru

Re: Spanning Tree problem with Orbi RBR50

And if you remove these switches and direct connect the RBS, do you see any continued problems? 


My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)>RBK853 v3.2.11.2(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 32 of 34
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Aspirant

Re: Spanning Tree problem with Orbi RBR50

Yes.  (You and I have discussed this in this thread.)

Message 33 of 34
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Guru

Re: Spanning Tree problem with Orbi RBR50

I remember now. This was seen when you used that offending device with Orbi huh... Smiley Frustrated


My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)>RBK853 v3.2.11.2(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 34 of 34
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