iPhone XR won't connect to Orbi satellite

[hemrosie]

One of my kids has an iPhone XR and it won't connect to our Orbi satellite. It does work fine with our Orbi router. A few weeks ago I used the Orbi app to "pause" access to the router (or the satellite). Since then, lack of connection to the satellite has been a persistant problem. I've read other posts and have enabled fast roaming, beamforming, and MU-MIMO... and I've diabled daisy chain. I'm hoping someone in the community can help me troubleshoot... or perhaps has the the magic answer!  Thank you.

[CrimpOn · Accepted solution]

@hemrosie wrote:

One of my kids has an iPhone XR and it won't connect to our Orbi satellite. It does work fine with our Orbi router. A few weeks ago I used the Orbi app to "pause" access to the router (or the satellite). Since then, lack of connection to the satellite has been a persistant problem. I've read other posts and have enabled fast roaming, beamforming, and MU-MIMO... and I've diabled daisy chain. I'm hoping someone in the community can help me troubleshoot... or perhaps has the the magic answer!  Thank you.

Have you tried this:

• Open the Orbi web interface with a web browser (http://orbilogin.net)
• Verify that the iPhone is "Allowed" on the Attached Devices screen.
  If that screen shows that "Access Control" is "ON", go to the Advanced Tab, Security, Access Control and turn it off (at least for now).
• Power off the satellites.
• Reboot the Orbi router.
• Power on the Orbi satellites.

[CrimpOn · Accepted solution]

@hemrosie wrote:

One of my kids has an iPhone XR and it won't connect to our Orbi satellite. It does work fine with our Orbi router. A few weeks ago I used the Orbi app to "pause" access to the router (or the satellite). Since then, lack of connection to the satellite has been a persistant problem. I've read other posts and have enabled fast roaming, beamforming, and MU-MIMO... and I've diabled daisy chain. I'm hoping someone in the community can help me troubleshoot... or perhaps has the the magic answer!  Thank you.

Have you tried this:

• Open the Orbi web interface with a web browser (http://orbilogin.net)
• Verify that the iPhone is "Allowed" on the Attached Devices screen.
  If that screen shows that "Access Control" is "ON", go to the Advanced Tab, Security, Access Control and turn it off (at least for now).
• Power off the satellites.
• Reboot the Orbi router.
• Power on the Orbi satellites.

[Mstrbig]

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@hemrosie wrote:

One of my kids has an iPhone XR and it won't connect to our Orbi satellite. It does work fine with our Orbi router. A few weeks ago I used the Orbi app to "pause" access to the router (or the satellite). Since then, lack of connection to the satellite has been a persistant problem. I've read other posts and have enabled fast roaming, beamforming, and MU-MIMO... and I've diabled daisy chain. I'm hoping someone in the community can help me troubleshoot... or perhaps has the the magic answer!  Thank you.

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Also try: Go to the Iphone XR and forget the WIFI network. Then find it again and re-signin.  

[hemrosie]

Thank you @CrimpOn ! Your solution worked! Have a great day.