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I attempted to access the switch admin page using the provided Switch Discovery Tool for Windows. The tool successfully connected to the switch and the admin page, but whenever I clicked any button on the admin page, I was kicked out and had to log in again. This phenomenon only occurred on one computer (Win 11). When I tried to do the same using another computer(win10) which also connects to the switch, the admin page operated normally. I am not sure if this is caused by a virus or something else. Can you please help me find a solution?
I attempted to access the switch admin page using the provided Switch Discovery Tool for Windows. The tool successfully connected to the switch and the admin page, but whenever I clicked any button on the admin page, I was kicked out and had to log in again. This phenomenon only occurred on one computer (Win 11). When I tried to do the same using another computer(win10) which also connects to the switch, the admin page operated normally. I am not sure if this is caused by a virus or something else. Can you please help me find a solution?
Can you access the switchs web page directly using the IP address of the switch in a web browser?
The NETGEAR Switch Discovery Tool (NSDT) does - when clicking on the [Admin Page] button - call the defined system default Web browser, and opens the LAN switch IP address.
For your information, both window OS and switch's firmware are up to date. I can also access the admin page via Edge, as it is not the default browser, via direct IP. Following is the screen cap:
And you know what, it wroks fine on Edge: no more kicked-out from it when i press any of the buttons. Looks like it is an issue with my Chrome....interesting:
Very untypical, one of the most reliable and trusted browser. Even Microsoft jumped the train and does deploy the Chroimum based "modern" Edge for a while now ...
