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Forum Discussion

domg1's avatar
domg1
Initiate
Jan 19, 2021

GS752TPS:Auto VLAN VOIP not working

I’m trying to add an Alcatel phone IP on Netgear GS752TPS (firmware 5.3.0.36) switch. When I connect phone to the switch, the port goes to VLAN 4088 Untagged instead of  Tagged. I did a factory rese...
Troubleshooting
DaneA's avatar
DaneA
NETGEAR Employee Retired
Jan 20, 2021

domg1,

 

Welcome to the community! :) 

 

Found out that you have already an ongoing support ticket with the NETGEAR Support Team. You may want to share the progress of your support ticket here. 

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • domg1's avatar
    domg1
    Initiate
    Jan 25, 2021

    Hello,

     

    Indeed after diagnostic with the support, we disabled auto-VOIP and tagged needed ports to the VLAN VOIP.

     

    Regards

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