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TomGaveUp's avatar
TomGaveUp
Follower
Mar 11, 2024

Netgear Support

I am annoyed with Netgear support! I tried to ask a simple question about the relationship between my modem, router and  NEW switch, all Netgear products, and support for my switch couldn't or wouldn't answer referring me to router support which has expired therefore I'd have to buy support.

 

It should be a simple question regarding setting up a LAN and how it relates to my wifi network.

 

When using the switch connecting to my router and computer via ethernet and other items (HomePods, iPhones, etc.), do they recognize each. other as on the "same network"?

 

Also, if different devices use the different Netgear networks (Netgear-5G-2, Netgear-5G-1 or Netgear19) are they recognized by each other?

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    TomGaveUp wrote:

    When using the switch connecting to my router and computer via ethernet and other items (HomePods, iPhones, etc.), do they recognize each. other as on the "same network"?


    As you are referring the unmanaged MS108UP switch, and assuming you talk of a typical consumer router with just one LAN (so one local network, no VLANs, ...), very likely yes.

     

    TomGaveUp wrote:

    Also, if different devices use the different Netgear networks (Netgear-5G-2, Netgear-5G-1 or Netgear19) are they recognized by each other?


    The Wireless names (SSIDs) make the reader believe these wireless networks are served by Netgear devices. Assuming again you are talking of a network with a -single- consumer NAT router and probably some wireless extender, a possible answer might be a yes here, too.

     

    SSIDs like Netgear-5G-2 and Netgear-5G-1 indicate somehow, there is a device with two 5 GHz radios 

     

    TomGaveUp wrote:

    It should be a simple question regarding setting up a LAN and how it relates to my wifi network.


    Tell us more about your network, your Netgear devices (routers, access points, extenders) please.

     

    Any specific issues you want to address? Probably easier to ask the community then consumer support. 

     

    Welcome to the Netgear community!

     

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